Privacy Policy

Last updated: July 2026

Note: This is a general starting template, not legal advice. Have a solicitor review this policy against the Australian Privacy Principles (Privacy Act 1988) before publishing, particularly around applicability of the small business exemption to Kadence.

1. Who we are

Kadence ("we", "us", "our") provides business automation and workflow implementation services to Australian trade and service businesses. This policy explains how we collect, use and protect the personal information of visitors to kadenceai.com.au and prospective or existing clients.

2. Information we collect

When you submit an enquiry through our website, we collect the information you provide, which may include your name, business name, industry, mobile number, email address, current software and a description of your business challenges.

3. How we use your information

To respond to your enquiry and arrange a Business Review
To prepare a tailored proposal for your business
To communicate with you about our services

We do not sell or rent your personal information to third parties.

4. Third-party services

Our enquiry form is processed using Formspree, a third-party form handling service. Formspree's own privacy policy governs how submitted data is transmitted and stored on their systems before it reaches us.

5. Data storage and security

We take reasonable steps to protect the personal information we hold from misuse, loss and unauthorised access.

6. Access and correction

You can request access to, or correction of, the personal information we hold about you at any time by contacting us at info@kadenceai.com.au.

7. Contact

If you have questions about this policy, contact us at info@kadenceai.com.au.